1. Membership billing and renewal
Shore Home Membership is billed per property, starting from $59/month (or $53/month billed annually). Each property you enroll gets its own subscription and its own payment card on file. A card on file is required for every membership — it's how we keep your account active and how any approved work gets billed.
2. Cancellation and refunds
Cancel anytime — your membership stays active through the end of your current billing period. No refunds for partial periods. Contact us to cancel.
Self-serve cancellation isn't available in the billing portal today — the billing portal is for updating your payment method only. To cancel, call (609) 545-2303 or email info@yourshorehandyman.comand we'll take care of it. Recurring add-ons (property checks, dryer vent cleaning) follow the same policy as the base membership they're attached to.
3. Assessment fee and credit
Your $99 pays for a real on-site assessment that produces a documented spec sheet — linear footage, exact measurements, material selections, and photos — so the fixed price you approve is built on real numbers, not a vague estimate. Approve that quote and $49 comes off your invoice. Decide not to move forward, and you still keep the documentation — the drive, the time, and the spec work are what the fee covers; it isn't refunded. Members never pay the assessment fee.
Assessment appointments are fully refundable if canceled or rescheduled at least 48 hours in advance. Appointments canceled within 48 hours may be subject to a $25 cancellation fee.
4. Payment authorization
Payment is due upon job completion. Shore Handyman reserves the right to charge the card on file 24 hours after invoice delivery if payment hasn't otherwise been received. A card on file is mandatory for all customers — members and non-members.
5. Instant-book deposit and balance
Instant-book services charge a 50% deposit at checkout to reserve the work. The remaining balance is charged to the same card on file once the job is completed and documented — it is not billed separately or on a different schedule.
6. SMS Terms
Shore Handyman sends service-related text messages about quotes, appointments, job updates, and billing notifications from 609-728-8535. This is a customer-care program — we send no marketing or promotional texts under it. Consent is never a condition of purchase. You will receive roughly 1–4 messages per service event. Message and data rates may apply. Reply HELP for help and STOP to opt out. Carriers are not liable for delayed or undelivered messages.
You can consent in any of three ways:
- Checking the optional SMS box on one of our web forms. The box is unchecked by default and the form submits without it. Providing a phone number without checking the box authorizes a callback only and does not create SMS consent.
- Texting us directly at 609-728-8535. Starting the conversation is your consent for us to reply with service-related information. Your first message gets an automatic confirmation describing the program and how to opt out.
- Giving verbal consent on a recorded call. Our staff read the program terms aloud and record consent only if you explicitly say yes. The recording is retained as the record of that consent, and we text you a confirmation immediately afterward.
Consent applies only to the Shore Handyman service-message program described above. We do not sell, rent, or share mobile numbers, mobile opt-in data, or consent with third parties or affiliates for their own marketing or promotional purposes. See our Privacy Policy for more information, and our SMS opt-in evidence page for the exact wording used in each method.
7. Website chat
The homepage chat is AI-assisted and saves submitted messages so our team can follow up. Do not submit payment-card numbers, passwords, government identifiers, or other sensitive information through chat. Chat responses are general information and do not create a service appointment, fixed quote, or contract unless Shore Handyman separately confirms it in writing.
8. Business registration
Services are provided or coordinated by Your Shore Handyman LLC, a registered New Jersey Home Improvement Contractor (NJ HIC #13VH13193200). Specialty trade work requiring a separate license is performed by appropriately licensed and insured partners or subcontractors.
9. Questions
If anything here is unclear, call (609) 545-2303 or email info@yourshorehandyman.com— we're easy to reach.